Data & Privacy

99abk Privacy Policy – How We Protect Your Data

At 99abk, your personal information is handled with care. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and what your rights are as an account holder. We keep things straightforward — no confusing legal jargon.

Last updated: January 2026  |  Applies to all 99abk registered users


Privacy Principles We Follow at 99abk

These six principles guide how we handle your data. They are built into how we operate — not just written down for show.

Secure by Design

Your account data is encrypted at rest and in transit. We use industry-standard TLS protocols to protect every session on the 99abk platform, from login through to withdrawal confirmation.

Collected with Purpose

We only collect the information necessary to operate your account, verify your identity and process PKR transactions. We do not gather data for the sake of it or sell it to third-party advertisers.

No Unnecessary Sharing

Your data is never sold or shared with unrelated third parties. We work only with trusted service providers — payment processors like JazzCash and Easypaisa, and game studios — who are bound by strict data agreements.

You Stay in Control

You can request access to the data we hold on you, ask for corrections and request deletion of non-essential records. Your rights as a data subject are real and we take them seriously.

Retention with Limits

We do not keep your data indefinitely. Most account data is retained for the period your account remains active, plus a defined retention period required for financial record-keeping purposes.

Transparent Updates

When we update this Privacy Policy, we notify registered account holders by email or in-platform message. The revised policy is always published here with a clear "last updated" date so you know exactly what changed.


1. Who We Are

99abk is an online casino and sports betting platform operated for players in Pakistan. The platform provides access to sports betting (with a focus on cricket, PSL, T20 internationals and football), live casino, slots and other gaming content. All account balances and financial transactions are handled in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, "99abk", "we", "our" and "us" refer to the platform operator responsible for processing your personal data. "You" and "your" refer to any individual who registers an account, visits the 99abk website or uses any part of the platform.

This policy applies to all users of the 99abk platform regardless of how they access it — via desktop browser or mobile device.

2. Data We Collect

We collect two broad categories of data: information you provide directly when using the platform, and information collected automatically through your device and browsing behaviour.

2.1 Information You Provide

Category Examples When Collected
Identity data Full name, date of birth, CNIC or passport number Registration and KYC verification
Contact data Email address, phone number Registration and account settings
Financial data JazzCash / Easypaisa account reference, bank account details (masked), transaction history Deposits, withdrawals, KYC
Verification documents CNIC scan, passport copy, proof of payment method Identity verification (KYC)
Communications Support chat logs, email correspondence When you contact support

2.2 Automatically Collected Data

  • Technical data: IP address, browser type and version, device type, operating system, screen resolution.
  • Usage data: Pages visited, games played, bet history, session duration, click patterns.
  • Cookie data: Session identifiers, preference cookies and anonymised analytics identifiers (see Section 7).

We do not collect sensitive personal data such as biometric information, health records or political opinions. The only exception is age verification data collected as part of our legal obligation to confirm that all users are 18 or above.

3. How We Use Your Data

Every piece of data we collect has a defined purpose. We do not process your information for unrelated or undisclosed reasons. The main ways we use your data are:

  • Account management: Creating and maintaining your account, processing logins, managing account settings and preferences.
  • Transaction processing: Handling deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and card methods. Verifying that payment methods belong to you.
  • Identity verification (KYC): Confirming your age and identity to comply with our obligations and protect the platform from fraud and misuse.
  • Platform security: Detecting and preventing fraud, money laundering, bonus abuse, multi-accounting and other prohibited conduct outlined in our Terms and Conditions.
  • Customer support: Responding to queries, resolving disputes and investigating complaints. Support interactions are logged to maintain a consistent service record.
  • Responsible gaming: Monitoring usage patterns to identify signs of problem gambling and enabling our responsible gaming tools such as deposit limits and self-exclusion.
  • Service improvement: Analysing anonymised usage data to understand how the platform is used, identify technical issues and improve the overall experience.
  • Communications: Sending account notifications, transaction confirmations, promotional offers (where you have opted in) and policy updates.

We do not use your personal data to build profiles for sale to advertisers or data brokers. Your betting history and account activity are used solely to operate your account and keep the platform secure.

4. Legal Basis for Processing

We process your personal data on the following legal grounds depending on the purpose:

  • Contract performance: Processing necessary to fulfil your account agreement — account creation, deposits, withdrawals, bet settlement and customer support.
  • Legal obligation: Processing required to comply with applicable obligations, including identity verification, anti-money-laundering checks and financial record-keeping.
  • Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring and service improvement — where these interests do not override your privacy rights.
  • Consent: Processing for marketing communications and non-essential cookies, where you have explicitly opted in. You may withdraw consent at any time through your account settings.

5. Sharing Your Data

99abk does not sell your personal data. We share your information only with the following categories of recipients, and only to the extent necessary for the stated purpose:

5.1 Payment Processors

To process deposits and withdrawals in PKR, we share the minimum required transaction data with payment service providers including JazzCash, Easypaisa, Raast and partner banking institutions. These providers receive only what is necessary to complete the specific transaction and are bound by their own data protection obligations.

5.2 Game Providers and Studio Partners

Live casino and RNG game providers receive a session token and anonymised player identifier to deliver game content. They do not receive your name, contact details or financial information.

5.3 Identity Verification Services

Where automated KYC verification tools are used to validate identity documents, those providers process your submitted documents under strict data processing agreements and do not retain document images beyond the verification period.

5.4 Analytics and Infrastructure Providers

We use hosting and analytics services to maintain platform performance. Any data shared with these providers is anonymised or pseudonymised wherever technically possible. These providers act as data processors under our instruction and cannot use the data for their own purposes.

5.5 Legal and Security Disclosures

We may disclose your data where required by a valid legal process, court order or where we believe disclosure is necessary to prevent fraud, protect the safety of users or protect the rights of 99abk.

No third party outside the categories listed above will receive your personal data without your explicit consent, except where required by law.

6. Payment Data & PKR Transactions

All financial activity on 99abk is denominated in Pakistani Rupees. We take additional precautions with financial data given its sensitivity.

  • Full card numbers and bank account numbers are never stored on 99abk's servers. Payment tokenisation is used so that only a masked reference is retained.
  • JazzCash and Easypaisa mobile wallet identifiers are stored only in reference form, sufficient to process repeat transactions to verified accounts.
  • Transaction history — amounts, timestamps and method types — is retained as part of your account record for the duration required by financial record-keeping obligations.
  • All payment data is transmitted over encrypted connections. We do not log or store CVV numbers or full mobile wallet PINs at any point.

If you initiate a chargeback or payment dispute in bad faith, the financial data associated with that transaction may be shared with the relevant payment provider or their dispute resolution process as part of the investigation.

7. Cookies & Tracking

99abk uses cookies and similar technologies to keep the platform functioning correctly, maintain your session while you are logged in and understand how users interact with different parts of the site.

7.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to work. These include session cookies that keep you logged in and security tokens that protect against cross-site attacks. You cannot opt out of essential cookies without stopping use of the platform.
  • Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations.
  • Analytics cookies: Collect anonymised data on page visits, navigation paths and feature usage. This helps us identify where the platform can be improved. These are only set with your consent.
  • Marketing cookies: Used to track whether you arrived at 99abk through a specific promotional channel. Only set with consent and strictly for attribution purposes — not for building advertising profiles.

7.2 Managing Cookie Preferences

You can manage non-essential cookie preferences through the cookie consent tool displayed on your first visit. You can also adjust cookie settings in your browser at any time. Note that disabling certain cookies may affect how some features of the platform work.

8. Data Retention

We retain your personal data for as long as your account remains active and for a defined period afterwards. Retention periods vary by data type based on operational and legal requirements:

Data Type Retention Period Reason
Account identity data Duration of account + 5 years after closure Financial record-keeping obligations
Transaction records 7 years from transaction date Financial audit requirements
KYC documents Duration of account + 5 years Identity verification compliance
Support chat logs 3 years from last interaction Dispute resolution and quality review
Analytics data (anonymised) 26 months on a rolling basis Platform improvement analysis
Marketing consent records Until consent is withdrawn + 1 year Proof of consent basis

When the applicable retention period expires, data is securely deleted or anonymised so it can no longer be linked back to you as an individual.

9. Security Measures

99abk implements technical and organisational security measures appropriate to the nature and sensitivity of the data we process. These include:

  • Encryption in transit: All connections between your device and 99abk are protected using TLS. This applies to login, gameplay, deposits, withdrawals and support interactions.
  • Encryption at rest: Sensitive data fields including identity information and financial references are encrypted in our database storage.
  • Access controls: Internal access to personal data is restricted on a need-to-know basis. Staff who access account data are subject to confidentiality obligations and regular access reviews.
  • Fraud detection: Automated systems monitor for unusual account activity, irregular deposit patterns and signs of account compromise. Suspicious activity triggers account review and may prompt additional verification.
  • Penetration testing: The platform undergoes periodic security assessments to identify and remediate potential vulnerabilities before they can be exploited.

No system is completely immune to risk, and we cannot provide an absolute guarantee of security. However, we take our obligation to protect your data seriously and continuously review our security posture. If you suspect your 99abk account has been compromised, contact support immediately and change your password.

In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users promptly and take immediate steps to contain and investigate the incident.

10. Your Rights

As a 99abk account holder, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team.

Right of Access

Request a copy of the personal data we hold about you, including what it is used for and who it has been shared with.

Right to Rectification

Ask us to correct inaccurate or incomplete personal data. You can update some details directly from your account settings.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected — subject to our legal retention obligations.

Right to Restrict Processing

Ask us to pause processing of your data in certain circumstances, such as while a rectification request is being reviewed.

Right to Portability

Request your data in a structured, machine-readable format where the processing is based on your consent or a contract with us.

Right to Object

Object to processing of your data for direct marketing purposes. You can also opt out of marketing emails at any time via the unsubscribe link.

We will respond to all data rights requests within 30 days. In complex cases we may extend this by a further two months, in which case we will inform you of the extension within the initial 30-day period.

11. Children's Privacy

The 99abk platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If during an account review or identity verification process we determine that an account holder is under 18, the account will be suspended immediately, all funds will be withheld pending a full review and any deposits made will be returned to the originating payment method after the investigation is concluded.

If you are a parent or guardian and believe that a minor has registered on 99abk, please contact our support team immediately. We will act on all such reports promptly.

99abk is an adult platform only. If you share a device with younger family members, we recommend using the account lock feature to prevent unauthorised access.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable legal requirements. When we make material changes, we will notify registered account holders via email or an in-platform notification before the updated policy takes effect.

The "last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically to stay informed. If you continue to use 99abk after a policy update, that constitutes acceptance of the revised terms.

Non-material changes — such as minor rewording for clarity that does not affect how we process your data — may be made without individual notification. If you are unsure whether a change affects you, contact our support team for clarification.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights or want to raise a privacy concern, please get in touch with the 99abk support team. We aim to respond to all privacy-related queries within 5 business days.

You can reach us via the live chat feature available on the platform, or by email at [email protected]. Please include "Privacy Request" in the subject line of any email so your query is routed to the correct team without delay.

If you feel your concern has not been addressed satisfactorily after contacting us, you may have the right to raise the matter with a relevant data protection authority applicable in your jurisdiction.


Common Privacy Questions

Quick answers to things 99abk users most often ask about data and privacy.

No. 99abk does not sell your personal data to any third party, including advertisers, data brokers or marketing agencies. Your data is shared only with operational partners — such as payment processors like JazzCash and Easypaisa or identity verification services — strictly for the purpose of running your account.

You can submit a data access request by contacting 99abk support via live chat or by emailing [email protected] with "Privacy Request" in the subject line. We will confirm your identity before processing the request and aim to provide a full response within 30 days.

Yes. You can request account closure and deletion of non-essential personal data at any time through support. However, certain data — particularly transaction records and identity verification documents — must be retained for a defined period to meet financial record-keeping obligations. We will clearly explain what can and cannot be deleted when we process your request.

We store only a masked reference to your wallet account sufficient to process repeat transactions to a verified method. Full wallet numbers, PINs and sensitive authentication credentials are never stored in full on our servers. All payment data is transmitted over encrypted connections.

Every marketing email sent by 99abk includes an unsubscribe link at the bottom. Clicking it will remove you from the marketing list immediately. You can also update your communication preferences in your account settings at any time. Opting out of marketing does not affect transactional emails such as deposit confirmations or withdrawal notifications.

When we make material changes to this Privacy Policy, we will notify all registered account holders via email or in-platform message before the changes take effect. The updated policy is always published on this page with a clear "last updated" date. Continuing to use 99abk after the effective date of an update constitutes acceptance of the revised policy.

Your Data Is Safe — Start Playing with Confidence

Register a free account, deposit in PKR via JazzCash or Easypaisa, and enjoy cricket betting, 500+ casino games and live dealer tables — all on a platform that takes your privacy seriously. Adults 18+ only.